Course content
6 sections · 55 lessons · 6 quizzes · 3 hours
01 Before You Begin1 lesson
- Start Here
02 Role, Agency, Fiduciary Duties and Disclosure10 lessons · 1 quiz
- What a Real Estate Agent Actually Does
- What It Means to Be a Fiduciary
- Types of Agency Relationships
- The Buyer’s Agent — Your Duties
- The Seller’s Agent — Your Duties
- Dual Agency — When You Represent Both Sides
- Material Disclosures — What Must Be Shared
- Confidentiality and Conflicts of Interest
- The Real Cost of Fiduciary Breach
- Agent Basics Summary
- Quiz: Role, Agency, Fiduciary Duties, and Disclosure
03 Working With Buyers9 lessons · 1 quiz
- Setting Realistic Buyer Expectations
- Teaching Buyers to Shop with Intent
- Online Leads and the Zillow Habit
- Using the MLS Effectively
- Strategic Showings
- Red Flags During Home Tours
- Multi-Offer Situations for Buyers
- When the Buyer Fixates on a Flaw
- Working With Buyers Summary
- Quiz: Working with Buyers
04 Working With Sellers10 lessons · 1 quiz
- The Listing Appointment Mindset
- Explaining Market Value to Sellers
- Pricing Strategy — Market Value vs. Listing Price
- When the Seller’s Number Is Off
- Prepping the Home for Listing
- Marketing the Listing
- Open House Strategy
- Communicating Showing Feedback
- When to Walk Away from a Seller
- Working With Sellers Summary
- Quiz: Working with Sellers
05 Offers, Negotiation and Contract To Close14 lessons · 1 quiz
- Key Terms Every Offer Should Address
- Writing Clean, Strong Offers
- Buyer Agent Compensation in the Negotiation
- Basic Negotiation Strategies
- Counteroffers and Common Sticking Points
- Escalation Clauses Explained
- Appraisal Gap Clauses
- From Contract to Close — The Roadmap
- Managing the Inspection Period
- The Appraisal Process
- CMA vs. Appraisal — Knowing the Difference
- When the Value Doesn’t Meet the Contract Price
- Title, Insurance, and the Final Walkthrough
- Offers, Negotiation and Contract to Close Summary
- Quiz: Offers, Negotiation and Contract to Close
06 Professional Relationship and Career Growth11 lessons · 2 quizzes
- Working with Lenders
- Working with Title, Attorneys, Inspectors & Appraisers
- Being Collaborative — Avoiding the Blame Game
- Communication Etiquette
- Handling Hard Moments
- Working Your Database
- Building Referral Relationships Beyond Your Sphere
- Setting a Schedule You’ll Stick To
- Saying No — Time-Wasters and Problem Clients
- Professional Relationships and Career Growth Summary and Course Wrap-Up
- Section 5 Quiz: Professional Relationships and Career Growth
- What’s Next
- Final Exam: The Complete Agent




