Return & Refund Policy

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Return & Refund Policy

Effective Date: June 6, 2026

Agents Advantage Real Estate Academy (“we,” “us,” “the school”) is committed to providing high-quality continuing education courses. Please read this Return & Refund Policy carefully before purchasing any course.

Digital Course Purchases

All of our courses are delivered digitally through our online learning platform. Because you receive immediate access to course materials after purchase, refunds are subject to the conditions outlined below.

Eligibility for Refunds

You may request a full refund if:

  • Your refund request is submitted within 7 days of your purchase date.

  • You have not completed more than 10% of the course content.

  • A certificate of completion has not been issued.

  • Your continuing education credit has not been reported to the applicable licensing authority.

If these conditions are met, we will process your refund using your original payment method.

Non-Refundable Situations

Refunds will generally not be provided if:

  • More than 10% of the course has been completed.

  • A certificate of completion has been issued.

  • Your CE credit has already been reported to the Connecticut Department of Consumer Protection or another applicable licensing authority.

  • The refund request is made more than 7 days after purchase.

  • The course was purchased during a promotion that specifically stated the sale was final or non-refundable.

Duplicate Purchases

If you accidentally purchase the same course more than once, please contact us immediately. We will review the duplicate purchase and, if confirmed, issue an appropriate refund or credit.

Technical Issues

If you experience technical difficulties accessing your course, please contact our support team before requesting a refund. In many cases, we can quickly resolve login, browser, or platform-related issues.

Course Transfers

Course enrollments are intended for the original purchaser and are generally non-transferable. Any exceptions are granted solely at our discretion.

How to Request a Refund

To request a refund, please contact us with:

  • Your full name

  • Email address used for registration

  • Course name

  • Date of purchase

  • Reason for your refund request

Email: [email protected]

We aim to review all refund requests within 3–5 business days.

Payment Processing

Approved refunds will be issued to the original payment method used during checkout. Depending on your payment provider or financial institution, it may take 5–10 business days for the refunded amount to appear in your account.

Changes to This Policy

We may update this Return & Refund Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions regarding this Return & Refund Policy, please contact us:

✉️ [email protected]
📞 860-543-4213

Agents Advantage Real Estate Academy
Windsor, Connecticut

Last Updated: June 6, 2026